Capitalistic
Crap Products
320
Cirrus Blvd.
Cloud
City, IA 52240
April 8, 2013
Frederick Engles
Customer Service
Manager
Trunk Monkey
Enterprises
1414 NE Marx Dr.
Moscow, ID 83844
Dear Mr. Engles:
The
Trunk Monkey Deluxe you recently sold us had a defective aggression
dampener that had to be replaced while driving to Atlantic City, NJ.
Consequently, we are requesting reimbursement of the expenses to our
company to replace the dampener.
We
purchased the Trunk Monkey Deluxe from your Iowa City store on
January 4, 2013. (See attached sales invoice No. 63229.)
The
Trunk Monkey worked extremely well for the first several months, but
during that time we had no reason to activate the aggression
dampener.
On
March 30 one of our sales employees, George Modoc, activated the
Trunk Monkey after following the pre-activation procedures specified
in the owners manual. After driving down the interstate for only 9
hours, the Trunk Monkey became violent and tried to escape from the
trunk of the car. Mr. Modoc attempted to activate the aggression
dampener, but it did not respond. He then turned the Trunk Monkey off
and restarted it after consulting the emergency procedures manual
that was provided by your company. Less than 30 minutes later, the
Trunk Monkey became even more violent. The aggression dampener once
again did not respond, forcing Mr. Modoc to do a “hard
deactivation” on the Trunk Monkey.
Because
the Trunk Monkey Deluxe is neither sold nor serviced anywhere east of
the Mississippi River, Mr. Modoc was forced to buy a replacement
aggression dampener (a Vicks Model 44D), which has since worked fine.
I have enclosed the defective dampener, plus a copy of the sales
receipt for the replacement dampener that Mr. Modoc purchased from
Knock-Off Monkey Products in Youngstown, OH.
Please
send our company a check for $2,987.63 to cover our costs for
replacement of the defective dampener.
Sincerely,
Alan
Keynes
Vice
President
